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Super Bowel
I love football. I love the New England Patriots. I love sports radio. Put those three things to together and I should be in heaven. I’m not. In fact I have avoided sports talk radio since the...
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The Rights Of Bars
I am sure that when Jefferson, Adams, Franklin and the rest of the founding fathers were dealing with the issue of free speech in the 1780s, bars and strip clubs were at the top of their list. Leave...
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Time To Arrive On Time
Anyone who is working in a customer service business has probably experienced having to deal with the ‘late arrival’. This is the person who is supposed to be at the office for an event, service...
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Conveniently Located
The Christmas selling season is underway and I am hearing more commercials on the radio from mom and pop operations. In the last few days I’ve yelled at my car radio three times. To be fair, I was...
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Promising Versus Delivering
There are many companies that say they want your business, but really don’t know what to do with it once they get it. The hard part is done when the customer buys. I am really angered by the lack of...
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I Blanked My Pants!
We are either losing our sense of humor or just looking for controversy for the sake of controversy. Either way Kmart’s new online ad is getting a lot of attention. Granted the use of ‘shipped’ as...
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Tooth Pull Blows My Mind
I really dislike having my mouth worked on. It’s not that I have ever had a bad dentist or bad experience, I just don’t like it. This is why I am so amazed with what I am about to write. I was having...
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No Social Media No Hires
Reactions ran from disbelief to total agreement. The issue was a news story indicating that 25% of job seekers would not take a job if they could not use social media. Now on the face of this, and...
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In Defense Of Being Human
I once had my morning drive newscaster, who was doing the sports headlines, announce the score for the ‘San Antonio Sperm’. I almost fell off my chair laughing. She was incredibly embarrassed, turning...
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Looks Not Real
Back in my talk radio days I would often get requests from people who wanted to fill in when a talk jock went on vacation. The popular wisdom was that you walked into the studio, turned the microphone...
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Timeliness
”Timing is everything’ at least according to the quote. In this case it is nothing. As an observer of business practices this one really made me laugh. In our mailbox Saturday was a post card...
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What’s In Your Relationship?
Businesses spend millions of dollars on advertising to get us involved with them. By ‘involved’ I mean make money from us. My baffled quotient just goes off the charts when companies who have succeed...
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Execution
The pharmacy tech was nice enough as she explained I would have to wait 20 minutes to get my flu shot. Plus, I would need to wait another ten minutes after getting the shot to see if I experienced a...
View ArticleLooks Not Real
Back in my talk radio days I would often get requests from people who wanted to fill in when a talk jock went on vacation. The popular wisdom was that you walked into the studio, turned the microphone...
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